Senior Tray.io Delivery Coverage
For SaaS Teams Shipping Customer Integrations
Before
- Senior delivery bottleneck
- Escalations and customer noise
- Quality and speed concerns
- Brittle workflows in production
- Timelines slip, brand takes the hit
After: With Enrico supporting your Tray delivery
Customer goes live on time, with confidence.
Tray workflows designed for production, with clear error handling and operational visibility.
Head of PS
Escalations drop, delivery stays calm.
I take ownership of high risk work under your banner, and your team gets repeatable patterns for the next integration.
VP Eng
Talk to Enrico
Direct access to me. Limited availability.
Certified Tray implementation partner
Former Tray customer. I help SaaS teams ship production-grade integrations on Tray.
One specialist. Senior coverage when premium delivery matters.
SalesRabbit delivery proof
Customer integrations, shipped reliably
- Production integrations between SalesRabbit and customer systems
- Delivered on time, stable in production, built for support
- Delivered behind the scenes, under their brand
One customer outcome: One integration delivered ~35k per month in customer savings, built for under 30k.
Numbers vary by customer, but the standard is the same, reliable delivery with clear operational ownership.
Proof you can trust in production
Enrico brought structure and clarity, helping our teams feel more confident and our customers get more value through scalable, high-quality outcomes.
Duncan Brett
COO — Decidr (ASX: DAI)
Enrico combines deep technical understanding with a strong focus on business goals and adoption, making him invaluable for complex integration projects.
Christian Wettre
SVP & GM — SugarCRM, California
Enrico provided excellent solutions and stayed calm throughout a complex integration. Credible, authentic, and highly recommended for challenging projects.
Monique Dorigo
CMO — Humanforce
How I Work With Your Team
You own the engagement and the customer relationship. I own delivery quality, stability, and speed.
What I do
- Review and refine the integration architecture you use to serve customers
- Build and extend Tray workflows behind your customer facing solutions
- Refactor fragile automations so they hold up in production
- Improve error handling, notifications, and recovery
- Take ownership of complex integrations end to end
How engagements start
- Short alignment on priorities and delivery risk
- First target is a live customer integration or the most fragile workflow
- Direct access to me, no layers, no handoffs
- Clear ownership and fast decisions
Talk to Enrico
No ramp up. Calm execution. Premium outcomes.
Limited availability by design
This is specialist Tray delivery work. It is not an agency, it is direct access to me, with limited capacity.
This is not an agency. It is just me.
I deliberately limit the number of customers I support at any one time so I can stay hands on and accountable for outcomes.
If I am at capacity, I will tell you. If there is space, you get my full attention.
Talk to Enrico
Best fit for SaaS teams delivering customer integrations on Tray.
FAQ
Do you work directly with our customers?
If you want, I can join customer calls and help with scoping. Some teams prefer behind the scene help, while you own the relationship.
How quickly can you start?
Usually within days, depending on current commitments.
Is this short term or ongoing?
Both. Some engagements are delivery cover for a period. Others are ongoing long-term partnerships for critical and timely integration work.
Do you only work on Tray?
Yes. This is specialised Tray work.
What do you need to begin?
Access to the relevant Tray environments, a clear priority list, and a single internal point of contact.
Is this white label?
It can be. Most engagements are delivered under your brand so your customers experience reliable delivery, not extra vendors.
Talk to Enrico
Clear scope. Tangible progress.
Book a 30-minute alignment call
In 30 minutes we'll map your current Tray delivery flow, identify risks, answer questions and agree the next step.
Booking takes under 2 minutes.
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